Return and Refund policy?
If you are not satisfied, we are here to help. Our products can be returned within 14 days of the original purchase of the product. A product may be exchanged for another product or returned for a refund.
To be eligible for a return, the item must have been purchased in the last 14 days and must be in its original, shipped condition. Please contact us before you ship/return the product by email so that shipping instructions can be provided along with a return number.
Shipping charges are non-refundable. You are responsible for paying the cost of shipping and for the risk of loss or damage to the product during return shipping.
Do you ship anywhere?
Yes, we ship worldwide.
How do you calculate shipping cost?
Shipping costs are automatically calculated through the UPS application based on the dimensions and weight of the item (s) purchased.
Where do you get your crystals?
Crystals are purchased at various locations throughout the world either via wholesalers or in some cases directly via miners.